Frequently Asked Questions
Do I have to purchase tickets in advance?
We recommend that you do to maximize your chance of getting the date and time that you prefer. Tours often sell out. Tickets are available online and are also for sale at our Tour Headquarters at Buxton Books at 160 King Street.
How much walking is involved?
We have a variety of tours that last from as short as an hour and fifteen minutes to as long as two hours. For example, The Ghosts of Charleston tour lasts approximately 80 minutes. We walk at a leisurely pace. We recommend you wear comfortable shoes and bring an umbrella if it is raining.
Will I see a ghost on the tour?
Although it only happens a few times a year, customers on our tours do experience hauntings, most frequently in the Unitarian Church Graveyard. While we cannot promise you will see a ghost on the tour, it has happened. This is a tour of Charleston’s most haunted places, so be prepared for anything…
Is this an appropriate activity for children?
Yes. Keep in mind, however, that this activity contains eerie ghost tales and stories of death. If you feel that your child is easily frightened, they may not enjoy the tour. We do not employ hokey scare tactics such as jumping out from the bushes or corny theatrics. What we are talking about on tour is real.
What happens if it rains?
The tour takes place rain or shine. In the rare event of severe weather conditions, we may contact you about rescheduling possibilities. Otherwise, please dress appropriately for the day's weather.
Can I take a wheelchair or stroller on the tour?
Yes. But please keep in mind Charleston is a 349 year old city, so you will find it challenging to travel on the cobblestone streets and slate sidewalks.
Is this tour only for tourists?
No, we are a local favorite! Our tours are informative and entertaining for both residents and tourists alike. Much of our business comes from referrals from Charleston Area residents who have trusted us to give their guests a quality experience for over 23 years. Residents enjoy learning new stories and facts. We often vary our daily routes to keep the tour fresh and new feeling for repeat guests. Even if you are a supernatural enthusiast or a Charleston historian, our tours will entertain you and almost always teach you something new.
Where should we park?
Street parking can be difficult to find. To avoid the risk of tickets or towing, we recommend you park in a Parking Garage. The garage closest to the tour starting point is located at 93 Queen Street Garage just around the corner from Buxton Books and Tour Charleston Headquarters where tours begin. City Garages accept both cash and cards and have the added benefit of public restrooms.
Where can I buy the book, The Ghosts of Charleston, on which the tour is based?
The ebook version is available on amazon.com and barnesandnoble.com. Signed hardcover copies are available at our Tour Headquarters at Buxton Books (160 King Street). Copies can also be ordered by contacting us at 843-723-1670or headquarters@tourcharleston.com.
What is the maximum number of people on the tour?
To keep your experience authentic, we prefer to keep our groups small and intimate. On our busiest days, the maximum number of guests that we allow per guide is 20.
Can I bring my dog on the tour?
Yes, we welcome small to mid-size, well behaved dogs on the tour. Keep all dogs on a leash or in a carrier. If they bark or misbehave, please walk them away from the tour until they stop.
Can I purchase a gift certificate?
Yes, gift certificates are available and they make perfect gifts for holidays, birthdays or any other occasion! You can purchase gift certificates by calling us.
Can I book a private tour?
Absolutely! If you are interested in booking a private tour, please contact us.
